Privacy Policy
Atman Hospital and Healing Center (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.atmanhealing.com] or its social media channels (the “Site”). By accessing or using our Site, you consent to the terms of this Privacy Policy.
Information We Collect
We collect various types of information, including:
Personal Information
- Contact Details: Name, email address, phone number, and address.
- Demographic Information: Age, gender, and other relevant details you may choose to provide.
- Health Information: Details about your mental health, treatment history, and other health-related information.
Non-Personal Information
- Technical Data: IP address, browser type, operating system, referring URLs, and information about your interaction with our Site.
- Cookies and Similar Technologies: Information collected through cookies and other tracking technologies.
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, manage, and improve our mental health services.
- Communication: To communicate with you about your appointments, treatment, and other relevant information.
- Personalization: To tailor our services to better meet your needs.
- Research and Development: To conduct research and improve our services and the effectiveness of our treatments.
- Legal Compliance: To comply with legal obligations and protect our rights and the rights of our patients and users.
Email Communications, Newsletter, Phone / Whatsapp / Viber, and Related Services
Our Site provides you with the opportunity to receive communications from us or through our social media channels. For example, you can sign up for a free email newsletter from Atman Hospital and Healing Center. You can unsubscribe from this newsletter at any time by using the unsubscribe mechanism or link in our marketing emails if you wish to stop receiving marketing emails from us.
Additionally, you may choose to follow us on social media platforms such as Facebook, Instagram, YouTube, or LinkedIn to receive updates, news, and other relevant information. You can manage your preferences and interactions on these platforms to control the types of communications you receive.
Email communications that you send to us via the email links on our Site or through social media platforms may be shared with a customer service representative, employee, or medical expert who is best able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
Note that email communications that you send us via the email links on our Site or through social media platforms are not automatically encrypted, and it is possible that unencrypted email communications with us may be accessed or viewed by another internet user while in transit to us.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our Site and providing our services, provided they agree to keep this information confidential.
- Legal Requirements: When required by law or necessary to comply with legal processes, protect our rights, ensure patient safety, and prevent fraud.
Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Regular Security Audits: Regularly reviewing our security practices to enhance the protection of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Objection: Object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@atmanhospital.com
Website: www.atmanhealing.com
Address: Atman Hospital and Healing Center, Tilaganga B Marg, Kathmandu, Nepal
Thank you for trusting Atman Hospital and Healing Center with your personal information. Your privacy is important to us, and we are committed to protecting it.